SUSTAINABILITY· We use paper based packaging and only post-consumer plastic for waterproofing.
· Our designs are made-to-order to minimise wastage. This means that each piece you order is made specially just for you.
· At least 10% of our capital is powered by recycling.
· All our shipping is 100% carbon neutral.
· "Vintage" & "Home Decor" are posted with tracking numbers.
· All non-vintage jewellery includes an article number and insurance. If your order doesn't arrive within 4 weeks, you can make a claim for a replacement of your order at no extra costs.
· Damaged items claims need to be made within 3 days of delivery and require sufficient photographic evidence. "Damaged" meaning the item is rendered unusable or unfit for purpose.
· All our materials are sourced from charity shops or small businesses.
· For pieces that require the skills of artisans, the artisans command their own wages.
· We offer vegan and non-vegan options as we know everyone does their part in their own way and we want to support you.